General Terms and Conditions (GTC)
1. Scope
These terms apply to all orders placed via jondralclothing.com. By placing an order, you accept these conditions in full.
2. Order Process
- Product listings are non-binding invitations to purchase.
- Your order constitutes a binding offer.
- Order confirmation (via email) finalizes the contract.
3. Prices & Payment
- All prices include VAT (where applicable).
- Accepted payment methods:
✓ Credit/Debit Cards
✓ PayPal
✓ Bank Transfer (processing time: 1-3 days)
4. Shipping
- Delivery Times:
- Germany: 2-4 business days
- EU: 3-7 business days
- International: 7-15 business days
- Shipping costs calculated at checkout.
5. Right of Withdrawal
- 14-day return period (EU customers) from delivery date.
- Items must be:
✓ Unworn/unused
✓ In original packaging with tags - Return shipping costs borne by customer.
6. Warranty
- 24-month legal warranty for manufacturing defects.
- Excludes damage from:
✗ Improper use
✗ Normal wear and tear
7. Liability
We are not liable for:
• Indirect/consequential damages
• Delays due to force majeure
• Third-party errors
8. Governing Law
- German law applies (excluding CISG).
- Place of jurisdiction: [Neutral location].
