General Terms and Conditions (GTC)

1. Scope

These terms apply to all orders placed via jondralclothing.com. By placing an order, you accept these conditions in full.

2. Order Process

  • Product listings are non-binding invitations to purchase.
  • Your order constitutes a binding offer.
  • Order confirmation (via email) finalizes the contract.

3. Prices & Payment

  • All prices include VAT (where applicable).
  • Accepted payment methods:
    ✓ Credit/Debit Cards
    ✓ PayPal
    ✓ Bank Transfer (processing time: 1-3 days)

4. Shipping

  • Delivery Times:
    • Germany: 2-4 business days
    • EU: 3-7 business days
    • International: 7-15 business days
  • Shipping costs calculated at checkout.

5. Right of Withdrawal

  • 14-day return period (EU customers) from delivery date.
  • Items must be:
    ✓ Unworn/unused
    ✓ In original packaging with tags
  • Return shipping costs borne by customer.

6. Warranty

  • 24-month legal warranty for manufacturing defects.
  • Excludes damage from:
    ✗ Improper use
    ✗ Normal wear and tear

7. Liability

We are not liable for:
• Indirect/consequential damages
• Delays due to force majeure
• Third-party errors

8. Governing Law

  • German law applies (excluding CISG).
  • Place of jurisdiction: [Neutral location].